Their ratings system is awful. Sink in, sit up to tur, Worst experience ever buying bedding. I made my bed and now I have to lie on it. I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . They will be the 1st place to go to now. The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . I purchase a king a little over 18 years ago, and I still love it! Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. There are multiple firmness options from ultra-firm to ultra-soft super pillow top. They also have a custom line for those that are looking for something that is more specific for them. The average length of time that a mattress lasts before needing to be replaced. Thank you for continued loyalty, and be well. Frames? I bought an orthopedict firm mattress from them. I trust the OMFs craftsmanship. I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . Queen $549.95. They don't stand behind the comfort either. I will never recommend anyone to purchase from you. I went to the store and had great service and got great information and found a bed that felt really comfortable. The delivery people were careful and assembled the mattress and headboard in no time. Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. Queen $499.95. factors that you might not otherwise consider. It's firm, but with just the right amount of flexibility to accommodate any sleeping posture. Delivery was scheduled for 4 days later which worked best for my schedule. *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. Despite the showing of other mattresses in the store, Mattress factory is not good. Do yourself a favor - DO NOT purchase a mattress at the OMF. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. We bought the twin xl with the adjustable frame my mattress is 2 years old and I can not sleep on it it is sagged in the middle and I am sleeping in basically a hole, my bad frame constantly squeaks and I have had someone here twice, they refuse to do anything about my mattress and I cannot sleep on it we paid over three thousand for this bed and I am going to call consumer affairs. I can feel the springs when I lay down. We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. He then said that their customer service would call us. You can trust them. The first one we bought second hand when we were in college. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. The pros: Mid-grade innerspring options with a good blend of comfort layers. The pros: Many more options for sleepers. Consumer Reports does not endorse products or services. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. Get The Best January 2023 Mattress Deals! Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. He slept on it one night and wanted the same one. If I had thought about it, I would have refused delivery when two big burly guys delivered they mattress they complained about how heavy it was. I am beside myself. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. Delivery went just as smooth.The bed is so perfect. This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. The mattress is firm but soft at the same time and I'm sleeping like a teddy bear. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. Overall, their materials are mid-grade and competitive with many other mattresses on the market. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. I had no idea how badly I was sleeping before. Their sales pitch describes factory direct quality and prices. $5 more. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. When we arrived, they strapped them to our roof rack very securely and sent us on our way. If you share these beliefs, join us by claiming your free profile today. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. I love the no-pressure sales tactics that are used by the employees. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. I couldn't find a flip mattress anywhere. We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. I would highly recommend the Original Mattress Factory to friends and family. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! I bought a queen mattress set and I am extremely please. I would recommend that anyone reading this steer clear. Please DO NOT buy from them. Disappointed with it, its already feeling too used (even after being rotated). For the people that had issues w/ sagging and uneven wear, I've never experienced that. It is like sleeping on concrete. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. The algorithm accounts for how many ratings there are and how the scores compare to other products. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. I am so happy to write this post. When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. I knew about the no return policy and bought it anyway. We will be back again!! In as little as 2 minutes, this quiz will assess your unique Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. AAA+++! After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. ", "So far after 2 months it's been wonderful sleeping on the new mattress. The delivery men were very friendly and efficient. Will never buy from OMF again. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. We'd recommend your company to others and pricing was good too. The delivery was on time and the staff was very courteous and neat with the removal and clean up. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. Click here to learn more. Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. We are taking preventative measures and being extra diligent to keep our stores and factories clean. we went to Mentor, Oh. personal match score for each of Original Mattress Factory Regency's GREAT!!! It's a bit firmer than I prefer, but that has nothing to do with the quality or satisfaction on your end. Lovely mattress, no regrets four years later. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. Based on 3,663 real owner experiences with this brand. Have ordered new mattress and sleeping in a recliner until then has almost cured my back problems. Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. He called a few hours later and was told he couldn't return it. Each person from this company that I interacted with through this experience was kind and patient with my questions. I can feel a spring when it's rotated back into the original position that jabs me in the small of the back. We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. I don't recall that discussion in the store. I am into day 6 of sleeping on the mattress and my lower back pain and neck pain have returned with a vengeance. If this is your business, claim your profile to update this information directly. But. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. I am absolutely pleased with all aspects of my purchase. Before heading to the stores, search across all the mattress retailers in your area to find These mattresses come in medium, soft (plush), and firm (latex) options. GoodBed calculates Owners Rating using a consistent algorithm instead of a raw data average. How well this mattress keeps you cool and comfortable while sleeping. 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